Below you will find answers to frequently asked questions.
If your question isn't listed here, please contact us at info@keuzecadeaupakket.nl.
When ordering
- Click at the top of the web page Choose your end-of-year gift.
- Choose a theme and click the button add to cartNote: You can only choose one theme. Prefer a different theme? Then remove your first choice from the cart before adding your new one.
- Enter in the shopping cart your unique code Without this unique code, you cannot order.
- In your shopping cart, click on place order.
- Enter your details. Done!
Your code can only be used once. Make sure you've entered the code correctly. Sometimes an "o" can look like a "0."
If your code still doesn't work, please send an email to info@keuzecadeaupakket.nl.
Remove the gift from your cart and choose a new gift.
If you've already entered your unique code, you don't need to enter it again. Simply click the "Place order" button.
After ordering
You can collect your gift from December 17th at your specified location.
Send an email to info@keuzecadeaupakket.nl with your order number and the correct email address. We'll adjust it for you.
Unfortunately, it is not possible to choose a different gift after you have already ordered.
is your gift damaged? Please email info@keuzecadeaupakket.nl as soon as possible. Please include photos of the damaged product and your order number.